Refund Policy

 

Thank you for shopping at Key Necessities LLC. We are committed to providing you with quality products and an exceptional shopping experience. If, for any reason, you are not entirely satisfied with your purchase, we're here to help.

 

  1. Returns and Exchanges

 

  • 30-Day Return and Exchange Policy: We offer a 30-day return and exchange policy, starting from the date of purchase. If 30 days have passed since your purchase, we, unfortunately, cannot offer you a refund or exchange.

 

  • Eligibility: To be eligible for a return or exchange, the item must be unused, in the same condition as received, and in its original packaging. Certain products, such as intimate or sanitary goods, hazardous materials, or custom-made items, may not be eligible for returns or exchanges. We reserve the right to reject returns or exchanges that do not meet these criteria.

 

  1. Initiating a Return or Exchange

 

  • Contact Us: To initiate a return or exchange, please contact us at keynecessitiesllc@gmail.com. Provide your order number and details of the item you wish to return or exchange.

 

  • Return Shipping: You will be responsible for the cost of shipping the item back to us. Shipping costs are non-refundable.

 

  1. Refunds

 

  • Processing Time: Once we receive your returned item, we will inspect it and notify you regarding the status of your refund. Refunds will be processed within a reasonable timeframe, and you will receive the credit back to the original payment method used for the purchase.

 

  • Credit Timing: Please note that it may take some time for the refund to appear in your account, depending on your financial institution's policies.

 

  1. Exchanges

 

If you wish to exchange an item, please contact us at keynecessitiesllc@gmail.com with your order number and details of the item you'd like to exchange. We will guide you through the exchange process, including any price adjustments if applicable.

 

  1. Damaged or Defective Items

 

If you receive a damaged or defective item, please contact us immediately at keynecessitiesllc@gmail.com. We will work to resolve the issue promptly, either by providing a replacement or issuing a refund, as per your preference.

 

  1. Contact Us

 

If you have any questions or concerns regarding our refund policy or need assistance with a return or exchange, please contact us at:

 

Email: keynecessitiesllc@gmail.com

Address: 2957 Festival Way, Suite 123, Waldorf, Maryland 20601 #1037

Facebook: [Key Necessities Facebook Page]

At Key Necessities LLC, your satisfaction is our top priority, and we are dedicated to providing you with quality products and exceptional customer experiences. Thank you for choosing us for your shopping needs.